When Mumbai resident Preshit Deorukhkar booked a cab from Uber, he didn’t think he would have such an interesting experience.
On July 19, Deorukhkar booked a cab from the Uber app but soon realized that after booking it, the driver began the drive without picking him. According to reports, it was the first working day of the cab driver with Uber.
@UberINSupport Hi, your 1-trip driver has started the trip without arriving at the location. His phone isn't reachable. What do I do? pic.twitter.com/L6tRT95gmI
— Preshit Deorukhkar (@preshit) July 19, 2018
@UberINSupport Hi, your 1-trip driver has started the trip without arriving at the location. His phone isn't reachable. What do I do? pic.twitter.com/L6tRT95gmI
— Preshit Deorukhkar (@preshit) July 19, 2018
Deorukhkar quickly raised the issue on Twitter and also with the Uber authority. He also tweeted that he tried to contact the driver but was unreachable.
@UberINSupport Also, how is "P" an acceptable driver name by your standards? pic.twitter.com/ku8N3Ts7tT
— Preshit Deorukhkar (@preshit) July 19, 2018
After tracking the online journey, Deorukhkar realized that the driver was roaming around the city on his expense. He also brought to the notice of Uber authorities that the cab driver had no proper name on the app and it only says “P”.
Pickup was in Malad West. Driver has now reached the edge of north Mumbai. I'm assuming he has to dump something in the khaadi. pic.twitter.com/pG3QmAo6lg
— Preshit Deorukhkar (@preshit) July 19, 2018
Or he is dumping a dead body sealed in the car deep in the mangroves, me thinks. pic.twitter.com/SBokjKaLkK
— Preshit Deorukhkar (@preshit) July 19, 2018
Later, Deorukhkar also joked about the fact that whether there was any dead body in the car or not. He said, “Or he is dumping a dead body sealed in the car deep in the mangroves, me thinks.” After the driver ended the trip, it showed a payment of Rs 857.43.
Oh crap! Looks like he's on to me. Trip cancelled. pic.twitter.com/7cEtYyOoEi
— Preshit Deorukhkar (@preshit) July 19, 2018
Ahahahahahahaha!
Rs. 857.43 for this ridiculous @Uber trip. pic.twitter.com/qlzc4hrbKD
— Preshit Deorukhkar (@preshit) July 19, 2018
Here’s Uber’s response about the case.
Driver goes for a joyride, tries to dupe the rider, wastes rider’s time, and all he gets is a “note” on his profile
All I got was this response from their internal support system. Note the lack of “sorry” or “apologies” in the response
pic.twitter.com/EcUxOTOgsM— Preshit Deorukhkar (@preshit) July 19, 2018
Uber responded to Deorukhkar’s complaint and stated that they would refund the full trip fare which will reflect in his account within the next 3-5 days.
from Daily News & Analysis https://ift.tt/2myz7VI
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